Frequently asked questions
Answers to common questions about accounts, ordering, shipping, and documentation.
How do I place an order?
Add products to your cart, submit the order for review, and we'll follow up by email with next steps.
Do you provide certificates of analysis?
Yes. Each lot links its certificate of analysis with test method and measured purity.
Which regions do you ship to?
We currently ship within the United States and Canada.
How are products supplied?
Products are supplied as lyophilized powder. Handling and storage details are listed on each product page.
Do I need an account to order?
Yes. Ordering requires a verified research or organization account. Accounts are reviewed before an order can be submitted.
How long does order review take?
Most orders are reviewed within one business day. We email a status update once review is complete.
Can I request a certificate of analysis for a specific lot?
Yes. Contact us with the lot number and we'll send the corresponding certificate of analysis.
How should products be stored?
Storage conditions are listed on each product page and the accompanying certificate of analysis.
Research use only
Apex Research supplies peptides and proteins for laboratory research. Products are not for human or veterinary use, and are not intended to diagnose, treat, cure, or prevent any disease.
By continuing, you confirm that:
- You are at least 21 years of age
- You are acquiring these products for laboratory research purposes only
- You will not administer these products to humans or animals
- You are responsible for compliance with all applicable laws and regulations in your jurisdiction